Services markerting:integrating customer focus across the firm
Zeithaml,V.A
Services markerting:integrating customer focus across the firm - Mc graw hill Boston 2006 - 708p.
9780072961942
service industries---marketing
BSL HD 9980.5 / Z45 2006
Services markerting:integrating customer focus across the firm - Mc graw hill Boston 2006 - 708p.
9780072961942
service industries---marketing
BSL HD 9980.5 / Z45 2006
