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NRAEF ManageFirst customer service : competency guide /

NRAEF ManageFirst customer service : competency guide / Customer service : competency guide National Restaurant Association, Educational Foundation. - Upper Saddle River, N.J. : Pearson, Prentice Hall, 2007. - x, 100 p. : col. ill. ; 28 cm. - NRAEF ManageFirst program .

"A foundation topic of the NRAEF Certificate program"--Cover. Includes Index.

ISBN: 0132283816 9780132283816

Subjects--Topical Terms:
Hospitality industry--Customer services.

LC Class. No.: HF 51415.5 / .N38 2007

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