| 000 | 00388nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 230107s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a0-8213-5148-6 | ||
| 040 | _cChuka University Library | ||
| 050 |
_aBSL HD 9980.5 _bZ45 2006 |
||
| 100 | _aZeithamic,V.A | ||
| 245 | 0 | _aServices markerting:integrating customer focus across the firm | |
| 260 |
_aMc graw hill _bBoston _c2006 |
||
| 942 | _cBK | ||
| 999 |
_c8018 _d8018 |
||