000 00572nam a2200181Ia 4500
003 OSt
005 20230803120742.0
008 230104s9999||||xx |||||||||||||| ||und||
020 _a8172249667
040 _cChuka University Library
050 _aHF 5415.5
_b.P39 2005
100 _aPayne, Sheila
_93714
245 0 _aDelivering Customer Service: How to Win a Competitive Edge Through Managing Customer Relationships Successfully
260 _aMumbai
_bJaico Publishing House
_c2005
300 _a186p.
_bIllustrated
650 _aCustomer service
_911196
942 _cBK
_2lcc
999 _c5684
_d5684