000 00441nam a2200157Ia 4500
003 OSt
005 20230302124237.0
008 221221s9999 xx 000 0 und d
020 _a0072961945
040 _cChuka University Library
050 _aBSL HD 9980.5
_bZ45 2006
100 _aZeithamic,V.A
_92988
245 0 _aServices markerting:integrating customer focus across the firm
260 _aMc graw hill
_bBoston
_c2006
942 _cBK
_2lcc
999 _c3950
_d3950