000 00505nam a2200181Ia 4500
003 OSt
005 20230803122720.0
008 221216s9999||||xx |||||||||||||| ||und||
020 _a978-0077-1295-14
040 _cChuka University Library
050 _aHF 5415.13
_b.P35 2011
100 _aPalmer, Adrian
_92037
245 0 _aPrinciples of Services Marketing
260 _aLondon
_bMcGraw Hill
_c2011
300 _a525p.
_bIllustrated
650 _aService industries--Marketing
_911207
942 _cBK
_2lcc
999 _c2836
_d2836