000 00367nam a2200133Ia 4500
008 221216s9999||||xx |||||||||||||| ||und||
020 _a978-0077-1295-14
040 _cChuka University Library
050 _aHF 5415.13
_b.P35 2011
100 _aPalmer Adrian
_92035
245 0 _aPrinciples of services marketing
260 _aMC Graw Hill
_bLondon
_c2011
942 _cBK
999 _c2834
_d2834