000 01150nam a22002897a 4500
003 OSt
005 20250814104030.0
008 250814b |||||||| |||| 00| 0 eng d
020 _a0132283816
_qpbk.
020 _a9780132283816
_q(pbk.)
040 _cChuka University Library
050 0 0 _aHF 51415.5
_b .N38 2007
245 0 0 _aNRAEF ManageFirst customer service :
_bcompetency guide /
_cNational Restaurant Association, Educational Foundation.
246 3 0 _aCustomer service :
_bcompetency guide
260 _aUpper Saddle River, N.J. :
_bPearson, Prentice Hall,
_c2007.
300 _ax, 100 p. :
_bcol. ill. ;
_c28 cm.
336 _atext
_btxt
_2rdacontent
337 _aunmediated
_bn
_2rdamedia
338 _avolume
_bnc
_2rdacarrier
440 0 _aNRAEF ManageFirst program
_921356
500 _a"A foundation topic of the NRAEF Certificate program"--Cover.
500 _aIncludes Index.
650 0 _aHospitality industry
_xCustomer services.
_921357
710 2 _aEducational Foundation (National Restaurant Association)
_921358
856 4 1 _3Table of contents only
_uhttp://www.loc.gov/catdir/toc/fy0708/2006297214.html
942 _2lcc
_cBK
999 _c20447
_d20447