000 00606nam a22001817a 4500
003 OSt
005 20250814090102.0
008 250813b |||||||| |||| 00| 0 eng d
020 _a073820045-X
040 _cChuka University Library
050 _aHF 5415.5 .L36 1998
100 _aLanning, Michael J.
_921321
245 _aDelivering profitable value: A revolutionary framework to accelerate growth, generate wealth, and rediscover and heart of business.
260 _aNew York,USA
_bHarperCollins Publishers
_c1998.
300 _a320p.
650 _a1. Customer relations.
_921322
942 _2lcc
_cBK
_n0
999 _c20424
_d20424