| 000 | 00560nam a22001697a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20250812115024.0 | ||
| 008 | 250812b |||||||| |||| 00| 0 eng d | ||
| 020 | _a9781591397830 | ||
| 040 | _cChuka university library | ||
| 050 | _aHF 5415.5 R439 2006 | ||
| 100 |
_aReichheld Fred _921221 |
||
| 245 | _athe ultimate question | ||
| 300 | _a211 p. | ||
| 651 |
_a1. CUSTOMER RELATIONS. 2. CONSUMER SATISFACTIONS .3. customer loyalty 4. employee motivation 5. employee loyalty 6. leadership. 7. success in business _921222 |
||
| 942 |
_2lcc _cBK _n0 |
||
| 999 |
_c20353 _d20353 |
||