| 000 | 00504nam a22001817a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20250811162009.0 | ||
| 008 | 250811b |||||||| |||| 00| 0 eng d | ||
| 020 | _a0070217602 | ||
| 040 | _cChuka university | ||
| 050 | _aHD 9980.5 .F549 1997 | ||
| 100 |
_aFitzsimmons A James _921162 |
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| 245 | _aService management operations,strategy and information technology | ||
| 260 |
_aUSA _bMCGraw hill _c1997 |
||
| 300 | _a613p | ||
| 650 |
_aService industries _921163 |
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_c20320 _d20320 |
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