| 000 | 00616nam a22001817a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20250808142318.0 | ||
| 008 | 250808b |||||||| |||| 00| 0 eng d | ||
| 020 | _a9781605099750 | ||
| 040 | _cChuka University Library. | ||
| 050 | _aHF 5415 .B43835 2011. | ||
| 100 |
_aBell, Chip R. _921064 |
||
| 245 | _aWired and dangerous: how your customers have changed and what to do about it. | ||
| 260 |
_aSan Francisco-USA. _bBerrett-Koehler Publishers. _c2011. |
||
| 300 | _a248p. | ||
| 650 |
_a1. Customer relations. 2. Customer services. 3. Customer Loyalty. 4. Internet. _921065 |
||
| 942 |
_2lcc _cBK _n0 |
||
| 999 |
_c20250 _d20250 |
||