000 00599nam a22001817a 4500
003 OSt
005 20230727102452.0
008 230727b |||||||| |||| 00| 0 eng d
020 _a0873892712
040 _cChuka University library
050 _aT 58.64
_bB73 1994
100 _aBraithwaite, Timothy.
_910992
245 _aInformation service excellence through TQM: Building partnerships for business process reengineering and continuous improvement
260 _aNew Delhi
_bTata McGraw-Hill
_c1994
300 _a145 p
_bIllustrated
650 _aInformation service
_910993
942 _2lcc
_cBK
_n0
999 _c14830
_d14830