000 00410nam a2200133Ia 4500
008 230222s9999||||xx |||||||||||||| ||und||
020 _a0-7506-4230-0
040 _cChuka University Library
050 _aTX 911.3
_bA23 1999
100 _aAbbott,Peter and Sue Lewy
_94828
245 0 _aFront office:procedures,social skills,yield and management
260 _aButterworth -Heinnmann
_bOxford
_c1999
942 _cBK
999 _c11227
_d11227