TY  - BOOK
AU  - Ross,Catherine Sheldrick,Kirsti Nilsen and Marie L.Radford
TI  - Conducting the reference interview:a how to do it manual for librarians
SN  - 9781555706555
AV  - Z 711  R67 2009
PY  - 2009///
CY  - Neal-Schuman pub
PB  - New York
ER  -