Payne, Sheila <br/><br/>
Delivering Customer Service: How to Win a Competitive Edge Through Managing Customer Relationships Successfully 

 - Mumbai  Jaico Publishing House  2005 
 - 186p.  Illustrated 
<br/><br/><label>ISBN: </label>8172249667 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer service
<br/><br/><label>LC Class. No.: </label>HF 5415.5  / .P39 2005