TY - BOOK AU - Steadmon Charles E., CHA & Michael L. Kasavana, Ph.D. TI - MANAGING FRONT OFFICE OPERATIONS SN - 0866120416 AV - TX 911.3 .S74 PY - 1988/// CY - East Lansing ,Michigan PB - EDUCATIONAL INSTITUTE OF THE AMERICAN HOTEL & MOTEL ASSOCIATION ER -