Braithwaite, Timothy. <br/><br/>
Information service excellence through TQM: Building partnerships for business process reengineering and continuous improvement 

 - New Delhi  Tata McGraw-Hill  1994 
 - 145 p  Illustrated 
<br/><br/><label>ISBN: </label>0873892712 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Information service
<br/><br/><label>LC Class. No.: </label>T 58.64  / B73 1994