TY  - BOOK
AU  - Abbott,Peter and Sue Lewy
TI  - Front office:procedures,social skills,yield and management 
SN  - 0-7506-4230-0
AV  - TX 911.3 A23 1999
PY  - 1999///
CY  - Butterworth -Heinnmann
PB  - Oxford
ER  -