TY  - BOOK
AU  - Ismail, Ahmed 
TI  - Front Office: Operations and Management
SN  - 9780766823433
AV  - TX 911.3  .I86 2002
PY  - 2002///
CY  - Singapore
PB  - Delmar cengage learning
KW  - Hotel front desk personnel
KW  - Hotel management
ER  -