Entry Topical Term

Number of records used in: 1

001 - CONTROL NUMBER

• control field: 15285

003 - CONTROL NUMBER IDENTIFIER

• control field: OSt

005 - DATE AND TIME OF LATEST TRANSACTION

• control field: 20240613114839.0

008 - FIXED-LENGTH DATA ELEMENTS

• fixed length control field: 240613|| aca||aabn | a|a d

040 ## - CATALOGING SOURCE

• Original cataloging agency: OSt
• Transcribing agency: OSt

150 ## - HEADING--TOPICAL TERM

• Topical term or geographic name entry element: Queuing theory
• General subdivision: Customer care -- Banking sector
• Geographic subdivision: Kenya

670 ## - SOURCE DATA FOUND

• Source citation: Work cat.: (OSt)16745: Juma, Samwel Kisiang'ani 15284, Application of queuing theory for optimal customer centricity to the banking sector in Kenya, 2023