Services markerting:integrating customer focus across the firm (Record no. 8018)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00388nam a2200133Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 230107s9999||||xx |||||||||||||| ||und|| |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0-8213-5148-6 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | Chuka University Library |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | BSL HD 9980.5 |
| Item number | Z45 2006 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Zeithamic,V.A |
| 245 #0 - TITLE STATEMENT | |
| Title | Services markerting:integrating customer focus across the firm |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Mc graw hill |
| Name of publisher, distributor, etc. | Boston |
| Date of publication, distribution, etc. | 2006 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Long Loan Books |
No items available.