Delivering Customer Service: How to Win a Competitive Edge Through Managing Customer Relationships Successfully (Record no. 5684)

MARC details
000 -LEADER
fixed length control field 00572nam a2200181Ia 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20230803120742.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
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020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 8172249667
040 ## - CATALOGING SOURCE
Transcribing agency Chuka University Library
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF 5415.5
Item number .P39 2005
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Payne, Sheila
9 (RLIN) 3714
245 #0 - TITLE STATEMENT
Title Delivering Customer Service: How to Win a Competitive Edge Through Managing Customer Relationships Successfully
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Mumbai
Name of publisher, distributor, etc. Jaico Publishing House
Date of publication, distribution, etc. 2005
300 ## - PHYSICAL DESCRIPTION
Extent 186p.
Other physical details Illustrated
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer service
9 (RLIN) 11196
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Long Loan Books
Source of classification or shelving scheme Library of Congress Classification
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
    Library of Congress Classification     General Collection Books Main Campus Library Main Campus Library General Stacks 04/01/2023   HF 5415.5 .P39 2005 3593/2008 04/01/2023 1 04/01/2023 Long Loan Books

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