Customer Service: Skills and Concepts for Success (Record no. 2356)

MARC details
000 -LEADER
fixed length control field 00520nam a2200181Ia 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20230803135207.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
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020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0-07-822633-3
040 ## - CATALOGING SOURCE
Transcribing agency Chuka University Library
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF 5415.5
Item number .L83 2000
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Lucas, Robert W.
9 (RLIN) 1610
245 #0 - TITLE STATEMENT
Title Customer Service: Skills and Concepts for Success
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New York
Name of publisher, distributor, etc. McGraw-Hill
Date of publication, distribution, etc. 2000
300 ## - PHYSICAL DESCRIPTION
Extent 532p.
Other physical details Coloured illustrations
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer services
9 (RLIN) 11219
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Long Loan Books
Source of classification or shelving scheme Library of Congress Classification
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
    Library of Congress Classification     General Collection Books Main Campus Library Main Campus Library General Stacks 16/12/2022   HF 5415.5 .L83 2000 4133/2009 16/12/2022 3 16/12/2022 Long Loan Books

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