Delivering profitable value: A revolutionary framework to accelerate growth, generate wealth, and rediscover and heart of business.

Lanning, Michael J.

Delivering profitable value: A revolutionary framework to accelerate growth, generate wealth, and rediscover and heart of business. - New York,USA HarperCollins Publishers 1998. - 320p.

073820045-X


1. Customer relations.

HF 5415.5 .L36 1998

Powered by Koha