Service Quality Management in Hospitality & Tourism
Kandampully J. Ph.D., Connie M, Ph.D., Beverley sparks,Ph.D
Service Quality Management in Hospitality & Tourism - Mumbai Jaico Publishing House 2008 - 339p
9788179927434
Hospitality Management
TX 911.3 / .S47
Service Quality Management in Hospitality & Tourism - Mumbai Jaico Publishing House 2008 - 339p
9788179927434
Hospitality Management
TX 911.3 / .S47